I bought my 2024 Telluride back in December 2023, and it’s been one thing after another. First, there was the engine recall (they replaced it, which took three months), then I had to go in for the seat motor issue, a software update to make sure the parking brake engages when in Park, and the window trim coming loose (I had to wait in line for that one). Now I’m hearing a knocking sound in the steering, and there’s a lot of play in the wheel when I’m driving above 5 mph. I really liked the car for the first few months, but these issues are seriously disappointing. The service department experiences haven’t been great either, which just adds to the frustration.
Has anyone else had steering issues like this? Any tips on what to do?
I’m starting to think about looking into lemon laws or maybe even a class action. Has anyone gone down that road? Would love to hear your thoughts or experiences.
I didn’t expect this many problems after paying over $55K for a new car. I’m curious if others are dealing with these same issues.
Yeah, it’s a hassle, but at least they’re recalling things and getting them fixed. A lot of car companies have a history of avoiding recalls, even when the issues are serious. I’d rather see them take responsibility, even if it’s inconvenient.
@AnthonyWilson
I get that, and I’ve had cars where they ignored problems, but those issues didn’t start until after a few years. I’m dealing with all this in the first year!
Thomasenia said: @AnthonyWilson
I get that, and I’ve had cars where they ignored problems, but those issues didn’t start until after a few years. I’m dealing with all this in the first year!
Hard to make a perfect car with parts that were produced during the pandemic. Things have been rough across the board.
@AnthonyWilson
Exactly! I’d rather go in for recalls than deal with a car that has known issues and no fixes. My partner has a 2012 Avenger with a problem that causes no heat on the passenger side, thanks to a known issue with the cooling system. The manufacturer never issued a recall, so we’ve just had to deal with it for years.
I’m here because of the window trim. My passenger side chrome trim is loose, just unglued. I’m planning to stick it back myself. Sorry to hear about all the issues you’re facing. I got mine before COVID, and it’s been solid.
Welcome to post-COVID car manufacturing. American-assembled cars have been hit or miss lately. A 4Runner might be the only other option, but it’s not the most fun to drive.
Meryann said:
Welcome to post-COVID car manufacturing. American-assembled cars have been hit or miss lately. A 4Runner might be the only other option, but it’s not the most fun to drive.
I’ve driven a 4Runner, and the ride is rough and uncomfortable. Not my kind of car at all.
I bought my Telluride in November 2023, and it’s now officially a lemon. We’re in the final stages of the process. The engine recall kicked off a series of issues, and it’s been rough ever since. Good luck if you decide to go the lemon law route; it takes time, but it’s worth it considering how much these cars cost.
fabian said: @Jason
I’m curious, what happened after the engine recall? I’m waiting for mine to get fixed and would like to know what else could go wrong. Thanks!
Lemon laws vary by state, but in Colorado, a new car can qualify if it’s out of service for the same issue for over 30 business days in the first year. It might be worth looking into your state’s rules.
No major problems so far, but it’s annoying how long it takes to get recalls fixed. My next appointment isn’t until January, and it’s been like this every time. I love my car, but I never had this kind of issue with Honda or Toyota.
I had a 2016 Sorento with no problems at all, even after 130k miles. Just traded it for a 2024 SX Prestige. I’ve only had it for a month, so fingers crossed I don’t end up with regrets.
LillyGrace said:
I had a 2016 Sorento with no problems at all, even after 130k miles. Just traded it for a 2024 SX Prestige. I’ve only had it for a month, so fingers crossed I don’t end up with regrets.
I feel like I’m dealing with every problem under the sun. I love the look and features, but the frequent trips to the dealership are exhausting.
@Thomasenia
I have a 2022 SX-P, and I think the issues got worse after the 2023 refresh. I’ve been lucky with mine, just had to handle the standard recalls. No major problems. I thought I might’ve missed out when the new models came out, but now I’m thinking it was a blessing in disguise.
What’s this engine recall you’re talking about? I bought my 2024 in December too, but I haven’t gotten any notices. Engine seems fine, though it’s not as smooth as the Hondas or Toyotas I’ve driven.
Cillian said:
What’s this engine recall you’re talking about? I bought my 2024 in December too, but I haven’t gotten any notices. Engine seems fine, though it’s not as smooth as the Hondas or Toyotas I’ve driven.
It only affects certain parts made at specific factories. Not every car was impacted.
If you’re having issues with the dealership, report them to Kia and the BBB. I had the engine recall done, and they handled it in less than a week. When I moved and had to address another recall, the new dealership took care of it within an hour. There’s no reason for poor service.