I took my 2023 Kia Sportage Hybrid to the dealership for an oil change. After driving for two hours to get home, the car stopped two miles before I reached, and the oil light started flickering. I couldn’t drive faster than 17 mph. When I checked the dipstick, it was completely dry, and oil had sprayed underneath the car and on the back bumper. Turns out, a trainee at the dealership forgot to replace the clip and o-ring, which caused the oil to leak.
The car was towed back to the dealership, and they’ve repaired it, saying everything is fine now. However, I’m concerned about long-term damage from driving without oil for such a duration. Four local mechanics advised me to insist on a new engine since initial damage might not show immediately, but the dealership says the engine is fine. Despite multiple calls to the general manager and corporate, my concerns haven’t been addressed properly. I’ve invested a lot into this car and can’t risk future issues. What should I do?
SoulSeeker said:
I’d definitely push for a new engine or at least an extended warranty. Long-term issues from oil starvation can be hard to detect at first.
Agreed. If the dealership won’t budge, you could consider legal action or escalating this with corporate. Don’t let this slide.
Modern engines are designed to protect themselves in situations like this. If it went into limp mode, it probably avoided major damage. Still, I’d keep an eye on it and document everything.
ruth said:
Modern engines are designed to protect themselves in situations like this. If it went into limp mode, it probably avoided major damage. Still, I’d keep an eye on it and document everything.
Good point. Make sure you get everything in writing from the dealership about the inspection and repairs.
Have an independent mechanic inspect the engine. Even if the dealership says it’s fine, a second opinion could give you peace of mind or uncover hidden damage.